FREE Ground Shipping on orders over $49.95 pretax (excluding AK and HI).

Holiday Shipping Schedule

We Get Delivery. Shipping Deadlines to get your gifts under the tree on time.

With the holidays fast approaching, we get that you want your orders promptly. Use the map and deadlines below to help make the proper decision when ordering online. Whether you're an early shopper or prefer waiting till the last minute, we hope to make it a stress-LESS Christmas!

December 9
Ground Delivery

UPS/USPS will not guarantee Ground Delivery on orders placed after 12:00 NOON ET on Thursday, December 9.
December 16
2nd Day Air Delivery

We want your packages to arrive in time for Christmas. Due to current backlogs in the UPS, FedEX and USPS delivery pipelines, 2nd Day Air delivery orders must be placed by Thursday, December 16 noon ET to guarantee delivery by Thursday, December 23.
December 17
Next Day Air Delivery

We want your packages to arrive in time for Christmas. Due to current backlogs in the UPS, FedEX and USPS delivery pipelines, Next Day Air delivery orders must be placed by Friday, December 17 noon ET to guarantee delivery by Thursday, December 23.

Refer to the UPS Map Chart below for estimated transit times for Ground Delivery on orders placed prior to 12:00 NOON ET.


UPS GROUND DELIVERY MAP*

Saturday and Sunday deliveries are not available.

UPS Ground Delivery Map.

*Map reflects estimated days on orders shipped from NC.

Transit days vary depending upon fulfillment location.



 

How can I contact Customer Service on my order?

You can email Customer Service at CustomerService@shoeshow.com or give us a call directly at (888) 557-4637.

How do I track my order?

Please visit the Track My Order page to check the status of your order.

Do you offer Buy Online, Pick Up In Store?

Yes, we are currently offering Buy Online, Pick Up In Store. Please click here for details.

Why are my packages delayed?

We apologize. We encourage our customers to shop early and to select the best shipping options for them, however, sometimes delays can occur. We are not responsible for UPS and USPS delivery days, this includes and is not limited to inclement weather, travel issues, strikes, and high volumes... or if a furry green man steals your packages.