During this period of uncertainty and the unpredictable nature of the current challenge, we will be closing all stores and corporate office effective today.
We continue to offer online shopping at shoeshowmega.com.
We will continue to work hard to keep our employees and customers safe. We will monitor the situation closely and will make adjustments as needed.
Thank you for your continued trust, loyalty and patience as we navigate these unchartered waters together.
Question – How do I return items and will the return policy be extended?
You are welcome to hold your return until our stores re-open. We are very flexible with our return policy and will continue to do so, due to the Covid-19 National Emergency.
Question – When will I get my refund?
Posting of refunds to your card typically takes between 3-5 business days.
Question – Why is it taking so long to hear about my order?
We apologize for any delays with order/shipping/tracking confirmation emails. We are working with a very limited crew and will get items processed as quickly as we can. Thank you for your understanding and patience.
Question – I’m an employee and I have a question about my pay, who do I contact?
Employees should reach out to their District Supervisor.