FREE Ground Shipping on orders over $49.95 pretax (excluding AK and HI).

Holiday Shipping Schedule

2023 Christmas Shipping Deadlines. Order early and spread joy on time.

The holiday season is in full swing! So, please be mindful of our shipping deadlines. Start shopping for gifts early; however, pay attention to the shipping options and dates below. Let’s ease the stress of the holiday shipping season together!


To get your gifts under the tree on time, order by:


Friday, December 15 - Ground Delivery.

GROUND DELIVERY

UPS/USPS will not guarantee Ground Delivery on orders placed after 12:00 noon ET on Friday, December 15.

Refer to the UPS Ground Delivery Map for estimated transit times for Ground Delivery on orders placed prior to 12:00 noon ET.

Tuesday, December 19 - 2nd Day Delivery.

2ND DAY AIR DELIVERY

We want your packages to arrive in time for Christmas. Due to current backlogs in the UPS, FedEX and USPS delivery pipelines, 2nd Day Air delivery orders must be placed by Tuesday, December 19 noon ET to guarantee delivery by Friday, December 22.

Wednesday, December 20 - Next Day Air Delivery.

NEXT DAY AIR DELIVERY

We want your packages to arrive in time for Christmas. Due to current backlogs in the UPS, FedEX and USPS delivery pipelines, Next Day Air delivery orders must be placed by Wednesday, December 20 noon ET to guarantee delivery by Friday, December 22.


UPS Ground Delivery Map*

Saturday and Sunday deliveries are not available.
UPS Ground Delivery Map displaying Transit Days.
*Map reflects estimated days on orders shipped from NC.
Transit days vary depending upon fulfillment location.


 

How can I contact Customer Service on my order?

You can email Customer Service at CustomerService@shoeshow.com or give us a call directly at (888) 557-4637.

How do I track my order?

Please visit the Track My Order page to check the status of your order.

Do you offer Buy Online, Pick Up In Store?

Yes, we are currently offering Buy Online, Pick Up In Store. Please click here for details.

Why are my packages delayed?

We apologize. We encourage our customers to shop early and to select the best shipping options for them, however, sometimes delays can occur. We are not responsible for UPS and USPS delivery delays, this includes and is not limited to inclement weather, travel issues, strikes, and high volumes... or Santa's sleigh getting stuck.