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Holiday Shipping Deadlines

Shipping Deadlines. Order early and spread cheer on time.

The holiday season is here, and it’s the perfect time to start your gift shopping! To ensure your presents arrive on time, be sure to check our shipping deadlines and available delivery options. Ordering early not only helps ensure timely delivery but also gives you more time to relax and enjoy the festivities. Avoid last-minute stress and make this season merry and bright by planning ahead!

Please note: FedEx and UPS are used for most shipments, while USPS is reserved for small packages. Transit times vary based on the fulfillment location your order ships from. Thanks for your patience this holiday season!


To get your gifts under the tree on time, order by:


Tuesday, December 16 - Ground Delivery.

GROUND DELIVERY

Orders must be placed by Tuesday, December 16 to guarantee delivery by Wednesday, December 24. Please note that fulfillment locations may vary.

Friday, December 19 - 2nd Day Delivery.

2ND DAY AIR DELIVERY

Due to seasonal shipping backlogs with UPS, FedEx, and USPS, and because fulfillment locations may vary, 2nd Day Air orders must be placed by Friday, December 19 noon ET to guarantee delivery by Wednesday, December 24.

Monday, December 22 - Next Day Air Delivery.

NEXT DAY AIR DELIVERY

Due to seasonal shipping backlogs with UPS, FedEx, and USPS, and because fulfillment locations may vary, Next Day Air orders must be placed by Monday, December 22 noon ET to guarantee delivery by Wednesday, December 24.

 

How can I contact Customer Service on my order?

You can email Customer Service at CustomerService@shoeshow.com or give us a call directly at (888) 557-4637.

How do I track my order?

Please visit the Track My Order page to check the status of your order.

Do you offer Buy Online, Pick Up In Store?

Yes, we are currently offering Buy Online, Pick Up In Store. Please click here for details.

Why are my packages delayed?

We apologize for any inconvenience. We always encourage our customers to shop early and choose the shipping options that work best for them. Occasionally, delays happen due to factors outside our control, such as courier issues, bad weather, travel disruptions, strikes, high shipping volumes… or even Santa’s sleigh running late.